Manage your customer support across all channels in a single place
Centralized CRM
- Display all customer information next to support requests, like orders from Ordoro, loyalty points from Smile
- Know exactly what’s been said to the customer by checking out their conversation history across all channels
Features For Swift, Informed Support
- Dig into statistics on your customers, like top reasons for contacting you and how effective you are at solving their needs
- Automate responses to the most common support questions, such as “where is my order”
Seamless Communication on All Fronts
- Implement live chat on your channels to handle inquiries at a moment’s notice
- Connect your social media accounts for control of your marketing
- Log your phone calls as support tickets
Let us help with your mountain of work.
Discover what Ordoro can do for your business.