Priority Express Mail

When you need to send a package quickly, Priority Express Mail from USPS (United States Postal Service) is one of the fastest and most reliable options available. This article answers some common questions about Priority Express Mail (officially called Priority Mail Express), including delivery times, costs, and how it compares to other USPS services.

How Long Will Priority Mail Express Take?

Priority Mail Express is the USPS's fastest domestic shipping service, promising next-day to 2-day delivery based on the destination. Deliveries are made 365 days a year, including Saturdays and Sundays, with no additional charge for weekend deliveries in most cases. The exact delivery time depends on the distance between the origin and destination, but USPS guarantees delivery by 10:30 a.m. the next day in most major markets. If USPS fails to meet this delivery commitment, the sender may be eligible for a refund of the postage cost.

How Much Does Priority Mail Express Cost?

The cost of Priority Mail Express depends on several factors, including the package's weight, dimensions, and destination. Generally, prices can be an economical option for smaller, lightweight packages. For larger or heavier packages, the cost can increase significantly, with rates varying based on the shipping zone and weight.

There are also additional options that can affect the price. For example, adding insurance beyond the $100 coverage included with Priority Mail Express can increase the cost. Similarly, choosing a Sunday or holiday delivery may incur additional fees. For the most accurate pricing, it is best to use the USPS online postage calculator or visit a local post office.

Does Ordoro offer Priority Mail Express discounts?

Yes. USPS has partnered with a limited number of shipping software companies to offer discounted rates for ecommerce merchants. And Ordoro is one of them. If you are an ecommerce merchant, you may be eligible for these discounts.

Ordoro is a certified partner of USPS, and we offer discounted rates for Priority Mail and Priority Mail Express to all our users.

You can check out these discounts through Ordoro's USPS shipping rate calculator.

Is Priority Mail Express the Same as Overnight?

Many people use the terms "Priority Mail Express" and "overnight" interchangeably, but they are not necessarily the same thing. While Priority Mail Express often offers overnight delivery, it is not guaranteed for all locations or circumstances. "Overnight" implies next-day delivery, and while USPS strives to deliver packages the next day with Priority Mail Express, some destinations may require a 2-day delivery window. Additionally, unforeseen circumstances, such as weather delays or logistical issues, can occasionally impact delivery times.

That said, USPS does offer a money-back guarantee with Priority Mail Express, meaning if the package is not delivered by the promised time (usually by 10:30 a.m. or 12:00 p.m.), the sender can request a refund of the shipping cost.

USPS Priority Mail vs. Priority Mail Express: What's the Difference?

While both Priority Mail and Priority Mail Express are premium shipping services offered by USPS, there are some key differences between the two:

1. Delivery Speed: Priority Mail typically delivers within 1-3 business days, while Priority Mail Express guarantees overnight to 2-day delivery.
2. Cost: Priority Mail Express is more expensive than Priority Mail due to its expedited service. Priority Mail rates start at around $8.70, while Priority Mail Express rates start at about $26.35.
3. Delivery Days: Priority Mail delivers Monday through Saturday, while Priority Mail Express delivers seven days a week, including Sundays and holidays (at no additional charge for most deliveries).
4. Insurance and Tracking: Both services include USPS Tracking. Priority Mail includes $50 of insurance, while Priority Mail Express includes $100 of insurance.
5. Money-Back Guarantee: Only Priority Mail Express offers a money-back guarantee if the delivery is not made by the promised time.

In summary, Priority Mail is a more economical option for less time-sensitive packages, while Priority Mail Express is ideal for urgent deliveries that require faster service and more guaranteed delivery times.

How Much Does Priority Mail Cost?

Priority Mail is a more affordable option compared to Priority Mail Express and offers reliable, quick delivery. The cost of Priority Mail is based on the weight and zone of the package. Prices go up based on weight and destination. Flat-rate options are available, providing a predictable price regardless of weight or distance, making it a popular choice for shipping heavier packages across long distances.

USPS also offers Regional Rate boxes for Priority Mail, which can be a cost-effective option for shipping within a specific region. For the most accurate pricing, customers can use Ordoro’s USPS shipping calculator or visit a local post office.

How Do I File a Claim for a USPS Priority Express Label That Was Not Delivered in Time?

If your Priority Mail Express package was not delivered on time, you might be eligible for a refund of the shipping costs. To file a claim for a late Priority Mail Express delivery, follow these steps:

1. Verify Eligibility: Make sure your package was sent with Priority Mail Express and was not delivered within the guaranteed time frame (usually by 10:30 a.m. or 12:00 p.m. on the designated day).
2. Gather Information: Collect all necessary information, including your tracking number, mailing receipt, and proof of payment. You may also need to provide information about the package's contents and value if additional insurance was purchased.
3. Submit a Claim: You can submit a claim online through the USPS website or by visiting your local post office. If filing online, log in to your USPS account, go to the "File a Claim" page, and fill in the required details. If visiting a post office, bring your documentation and speak with a customer service representative.
4. Follow Up: After submitting your claim, USPS will review the details and determine whether a refund is warranted. You may be contacted for additional information or documentation.
5. Receive Refund: If your claim is approved, USPS will issue a refund for the shipping costs. Refunds are typically processed within 30 days, but the timeline may vary depending on the specifics of your case.

It's important to note that filing a claim must be done within 30 days of the mailing date. Late claims may not be eligible for a refund, so it's crucial to act promptly if your package does not arrive on time.

How Can Ordoro Help Me Get a USPS Label Refund?

Per USPS, labels are eligible for refunds if they meet these conditions:

1. The postage system has not scanned labels.
2. Labels created within 30 days of label print date.
3. Labels that do not already have a refund request.

See this help article from Ordoro for more information about how to get USPS label refunds automatically in just one click: Ordoro's USPS Label Refund Guide

Conclusion

USPS Priority Mail Express is an excellent choice for customers needing fast, reliable, and guaranteed delivery services. Whether you're shipping a last-minute gift, an important business document, or any urgent package, Priority Mail Express offers a range of options to meet your needs. However, it's essential to understand the costs, delivery times, and potential differences from other services like Priority Mail to choose the best option for your shipping needs. If a delivery is delayed, filing a claim for a refund is straightforward, providing peace of mind that USPS stands by its commitment to timely service.