Why am I getting a package from Auctane Shipstation?

If you're receiving a package from Auctane ShipStation, it likely means that the package was processed and shipped through ShipStation, a shipping software platform owned by Auctane. ShipStation is used by many eCommerce businesses to manage their orders, print shipping labels, and track shipments. The package could be from any retailer or seller that uses ShipStation for their shipping needs.

If you were expecting a delivery or made an online purchase, this could be the package you’re waiting for. If you weren't expecting a package, it might be a good idea to check with the sender or look up the tracking information to verify the origin of the package.

Can I reject the package if I don't want it?

Yes, you can reject a package if you don't want it. When the delivery arrives, you can inform the delivery person that you want to refuse the package, and they will return it to the sender. If the package was left without requiring a signature, you might need to contact the carrier directly to arrange a return. Refusing a package usually means it will be sent back to the sender at no additional cost to you.

What is Auctane ShipStation?

ShipStation is a web-based shipping software designed to help eCommerce businesses manage and streamline their order fulfillment processes. It allows users to import orders from various sales channels, compare shipping rates, print shipping labels, and track shipments. The platform integrates with multiple carriers and marketplaces, making it easier for businesses to handle their shipping operations efficiently. ShipStation is popular among online retailers for its ability to automate and simplify the shipping process.

Are Shipstation and Auctane Shipstation the same company?

Yes. Auctane company owns Shipstation. The name change from "ShipStation" to "Auctane ShipStation" is part of a broader rebranding strategy implemented by the parent company, which rebranded itself as "Auctane" in December 2021. This rebranding reflects the company's evolution from being primarily known for providing discounted USPS postage to becoming a leader in eCommerce logistics and shipping software.

Auctane also owns several other shipping software companies, including ShipStation, ShippingEasy, and ShipWorks. The rebranding to Auctane was intended to unify these various brands under a single corporate identity that better represents the company's diverse portfolio and its focus on eCommerce solutions. The name "Auctane" was chosen to emphasize this broader scope and the company’s mission to support the growing needs of online sellers around the world.

The decision to use the name "Auctane ShipStation" aligns ShipStation with this new corporate identity, while still maintaining the strong brand recognition and market presence that ShipStation has built over the years​

Where is Auctane Shipstation based?

ShipStation is based in Austin, Texas, USA. The company was founded there and continues to operate from this location, serving a global customer base with its shipping and order management solutions.

Who uses Auctane Shipstation?

ShipStation is used by a wide range of eCommerce businesses, from small online stores to large retailers. These businesses use ShipStation to manage their shipping processes, including order fulfillment, label printing, and tracking. Companies that sell on platforms like Amazon, eBay, Shopify, Etsy, and WooCommerce, among others, often rely on ShipStation to integrate these sales channels and streamline their shipping operations. It is popular among sellers who want to automate their shipping workflows and improve efficiency.

Going back to the question about “why am i getting a package from auctane shipstation?”, it’s very likely that the webstore from which you did a recent online purchase is using shipstation behind the scenes to generate the shipping label.

Does Amazon use Auctane ShipStation?

Amazon does not use ShipStation directly for its own shipping operations. However, many third-party sellers on Amazon use ShipStation to manage their order fulfillment processes. ShipStation integrates with Amazon, allowing sellers to import their orders from Amazon, compare shipping rates, print shipping labels, and manage shipments more efficiently. So, while Amazon as a company doesn't use ShipStation, sellers on Amazon often do.

What are the alternatives to Shipstation?

Here are the top three popular alternatives to ShipStation:

Ordoro: Combines shipping management with inventory control and order tracking, ideal for multi-channel sellers. Several former Shipstation users have switched to Ordoro for the ease of use and the quality of customer service that Ordoro provides

Shippo: Offers shipping label creation, rate comparisons, and order management, with a user-friendly interface.

Stamps.com: Provides comprehensive mailing and shipping solutions, including USPS integration.