ShipStation vs Ordoro

Managing an ecommerce business means juggling inventory, shipping, and scaling operations—all while keeping customers happy. To succeed, you need tools that simplify your workflow without cutting corners. Two popular platforms, ShipStation and Ordoro, promise to do just that—but which one truly fits your business needs? This comparison will break down their features, benefits, and potential drawbacks, helping you choose the solution that best aligns with your business goals.

What’s Better: ShipStation or Ordoro?

The answer depends on your business’s specific needs, particularly regarding shipping, inventory management, scalability, and—most importantly—reliability.

Features

ShipStation focuses heavily on shipping, offering features like automation rules, branded shipping labels, and integrations with over 100 marketplaces and carriers. However, many users report frustrations with bugs, incomplete features, and a lack of updates when issues arise. For instance, common challenges include errors with label printing, limited return options, and inadequate handling of multi-item shipments.

On the other hand, Ordoro is an all-in-one solution that combines advanced shipping features with inventory management, dropshipping tools, and supplier workflows. Features like kitting, multi-item shipment handling, and real-time inventory sync ensure your operations run smoothly, even as your business scales.

Why This Matters:

Ordoro eliminates the inefficiencies and manual work that ShipStation users frequently mention, like manually updating dimensions for multi-item orders or dealing with buggy automation tools.

Ease of Use

Ordoro is built with growing SMBs in mind. Its intuitive interface simplifies complex tasks like inventory tracking and multichannel order management. Ordoro’s workflow also ensures automation tools, such as barcode scanning, are straightforward and effective, minimizing time spent fixing issues.

ShipStation offers a clean interface for basic shipping tasks but often feels limited for businesses that need more robust features. Reviews highlight pain points like incomplete address validations, challenges with automations, and unnecessary complexity when managing returns or large order volumes.

Why This Matters

If your operations extend beyond simple shipping tasks, Ordoro offers the versatility and reliability that ShipStation struggles to match.

Looking for a ShipStation Alternative?

Ordoro isn’t just a shipping platform—it’s a one-stop solution for growing eCommerce businesses. Trusted by Shopify, Amazon, and WooCommerce merchants, Ordoro offers:

1. USPS, UPS, and FedEx discounts.
2. Advanced inventory management with real-time sync.
3. Dropshipping tools that automate supplier workflows.
4. Barcode scanning to speed up fulfillment.
5. Unmatched support, with real humans ready to help—not bots or delayed ticket systems.

How Do ShipStation and Ordoro Compare?

When comparing ShipStation and Ordoro, the differences come down to functionality, scalability, and reliability.

Shipping Automation

Ordoro offers advanced automation tools, including custom workflows, barcode scanning, and batch processing. These features minimize errors and improve efficiency during fulfillment.

ShipStation provides basic automation rules focused on shipping but often struggles with stability and bugs. Many users report issues with duplicate or blank labels being printed, automation features breaking after updates, or wasted materials due to system glitches.

Inventory Management

Ordoro shines with built-in inventory management tools. You can track stock levels and sync inventory across multiple sales channels in real time. Whether you’re selling single items or bundles, Ordoro ensures you never oversell or run out of stock.

ShipStation doesn’t offer any inventory management features, requiring third-party tools to handle this critical aspect. Reviews consistently note that its lack of inventory capabilities limits its usefulness for businesses needing a more comprehensive solution.

Kitting

Ordoro takes inventory management a step further with kitting capabilities, a must-have for businesses offering bundled products like gift sets, subscription boxes, or seasonal promotions. By combining multiple products into a single sellable unit, Ordoro automates inventory adjustments for each component, ensuring accurate stock tracking and seamless fulfillment.

ShipStation does not offer kitting functionality, leaving businesses to manage bundled products manually—a process prone to errors.

Ease of Use and Stability

Ordoro is designed with SMBs in mind. Its user-friendly interface simplifies operations, even for complex workflows. Most importantly, Ordoro prioritizes system stability, ensuring your operations aren’t derailed by bugs or downtime.

ShipStation, while straightforward for basic tasks, often struggles with system reliability. Reviews frequently mention slow processing speeds, system crashes during high-traffic periods, and recurring bugs introduced by updates.

Customer Support

Ordoro is highly rated for its dedicated, responsive customer support. The team takes a small-business approach, offering proactive communication to alert you of potential issues before they arise. With unlimited phone and email support, and no reliance on bots, Ordoro ensures that help is available when you need it most.

ShipStation provides support, but it often feels reactive and impersonal. Many reviews cite long wait times, canned responses, and limited access to live assistance—especially for users on lower-tier plans.

What Do Users Say About ShipStation and Ordoro?

G2 Reviews

Ordoro: 4.8/5 – Praised for its intuitive design, reliable customer support, and operational depth.

ShipStation: 4.4/5 – Highlighted for its shipping tools but criticized for its limited scalability and recurring bugs.

Capterra Reviews

Ordoro: 4.7/5 – Lauded for multichannel integration and ease of use.

ShipStation: 4.6/5 – Valued for shipping automation, but its lack of inventory features and system bugs draw criticism.

TrustRadius Reviews

Ordoro: 9.9/10 – Celebrated for its scalability and all-in-one efficiency.

ShipStation: 8.6/10 – Recognized for its shipping functionality but hindered by operational limitations.

Why Ordoro is Perfect for SMBs

Built by a bootstrapped team, Ordoro understands the unique challenges faced by small and medium businesses. From features that scale with your growth to reliable, proactive support, Ordoro is designed to handle the realities of running a growing business.

Key Highlights

Relatable and Reliable: Ordoro’s team built the platform for SMBs because they’ve been there themselves.

All-in-One Efficiency: Stop juggling tools. Ordoro simplifies your operations with everything in one place.

Stability First: Avoid the constant bugs and glitches that users report with ShipStation.

Is ShipStation Good for Shipping?

Yes, ShipStation excels at shipping with its automation and branded label options. However, its functionality often comes at a cost—hidden fees, unreliable features, and frequent downtime.

ShipStation vs. Ordoro: The Verdict

If you’re looking for a platform that:

1. Goes beyond shipping with inventory management and kitting tools.
2. Offers scalability for growing SMBs.
3. Delivers personalized, proactive support.
4. Prioritizes stability and reliability.

Then Ordoro is the clear winner.

Ready to try Ordoro? Start your free trial or schedule a 1-on-1 consultation today!